Terms of Service

1. Acceptance of Terms

By creating an account or using any Hatch Coding website, sub-domain, mobile app, or "Custom Studio" service (collectively, the "Services"), you agree to be bound by these Terms of Service and our Privacy Policy.

2. Eligibility

The "Custom Studio" prototyping service is intended for users 13 or older currently operating their own business, considering operating their own business or employed by a business.

3. Account Registration

You agree to provide accurate information, keep credentials secure, and notify us immediately of any unauthorised use.

4. Scope of Services

  • "Custom Studio Services" means the software-prototyping, consulting, and related deliverables that Hatch Coding Inc. ("Hatch," "we," "us") makes available to eligible small- or medium-sized business customers ("Client").
  • "Paid Services" means Custom Studio Services for which a fee is specified in an Order Form. These services include introductory intake mechanisms taking prototyping requests and specifics; initial prototypes and feedback round; additional rounds of prototyping and aid in bringing the software online if requested; within a minimum timeline of 72 hours, or otherwise specified in accordance with the Client's preferences.
  • "Trial Services" means any Custom Studio Services that Hatch elects, in its sole discretion, to provide to Client at no charge for an evaluation period ("Trial Period").

Client acknowledges and agrees that the Custom Studio services are intended solely to generate preliminary, proof-of-concept software prototypes; such software may be incomplete, contain errors, or lack production-grade functionality. Hatch Coding makes no representation or warranty that any prototype is production-ready, free from defects, or fit for any particular response. Client is solely responsible for validating, testing, and approving any prototype prior to deployment or any other reliance thereon.

5. Fees & Refunds

Pricing pages list current fees. Trials are free unless otherwise stated. Fees are billed in advance and are non-refundable except where required by law. Hatch may suspend or terminate Custom Studio Services (Paid or Trial) for Client's breach of these Terms, non-repayment of fees, or as otherwise permitted herein. The Client may terminate Paid Services in accordance with the termination provisions of the applicable Order Form.

6. User Conduct

Client will not:

  • Upload code or require code functionality in the Custom Studio Service that is unlawful, harassing, infringing, or harmful.
  • Attempt to reverse-engineer the platform, circumvent security, or mine data at scale.
  • Collect personal information from any other user on the platform.

7. Intellectual Property

All platform content, curricula, and software are Hatch Coding's IP unless otherwise agreed upon. You retain ownership of projects you create but grant Hatch Coding a worldwide, royalty-free licence to host, display, and use that content to operate and improve the Services.

8. Third-Party Tools & Links

The Services integrate third-party APIs (e.g., Stripe for payments, Google Analytics) and may link to external sites. We are not responsible for third-party content or outages.

9. Disclaimer of Warranties

Services are provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Hatch Coding's total liability for any claim arising out of or relating to the Services will not exceed the amount you paid to use the Services in the 12 months before the claim.

11. Indemnification

You agree to indemnify and hold harmless Hatch Coding, its affiliates, and employees from any claim arising out of your use of the Services or violation of these Terms.

12. Termination

We may suspend or terminate your account for breach of these Terms. You may cancel your account at any time through your dashboard.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-laws principles. All disputes will be resolved by binding arbitration in Toronto, except where prohibited.

14. Changes to Terms

We may update these Terms at any time. Material changes will be posted at least 14 days before they take effect.

15. Contact

Questions? Email success@hatchcoding.com any additional inquiries.